BotiCart
Account Privacy
Privacy & Data Rights

Delete Your BotiCart Account

We respect your right to control your personal data. You can request full deletion of your BotiCart account and all associated information at any time — no questions asked.

30
Day processing
100%
Data removed
Free
No charge

Send your deletion request directly to our support team. We process all requests within 30 days.

How to Request Account Deletion
  1. 1
    Fill out the form below or email boticart.management@gmail.com from your registered email address.
  2. 2
    Use the subject line "Account Deletion Request" and include your registered name or username.
  3. 3
    Identity verification — our team will confirm your identity to protect against unauthorized deletion.
  4. 4
    Deletion is completed within 30 days. A confirmation email will be sent to your registered address.
Data That Will Be Deleted
Account Information
Profile Details
Saved Addresses
Order History
Data That May Be Retained

Certain data may be retained even after account deletion. This includes records required by applicable law or regulation, data needed for tax or accounting compliance, and information retained for fraud prevention or the safety of other users. Any retained data is handled strictly in accordance with our Privacy Policy and deleted as soon as the legal or security basis no longer applies.

Frequently Asked Questions
No. Once your account is deleted, it cannot be recovered. All your data, order history, and saved information will be permanently removed. If you wish to use BotiCart again, you would need to create a new account from scratch.
We process all verified deletion requests within 30 days. You will receive a confirmation email once your account and data have been fully deleted. Some legally required data may remain for a longer period.
We recommend waiting for all pending or active orders to be fully completed or cancelled before submitting a deletion request. Our support team will advise you during the identity verification process.
Prescription records may be subject to regulatory retention requirements under Philippine law and healthcare regulations. These may be retained for the legally mandated period even after your account is deleted. Our Privacy Policy outlines specific retention periods.
Submit a Deletion Request

Account Deletion Request Form

Fill out the form below — we will verify your identity and process your request within 30 days.

1
Your Info
2
Details
3
Review
Please enter your full name.
Please enter a valid email address.
Leave blank if you do not remember your username.
Please select a reason.

Data deletion scope *

Account deletion is permanent and irreversible. Please review your details carefully before submitting.

You must confirm before proceeding.

Request Submitted

Your account deletion request has been received. Our team will verify your identity and process your request within 30 days. A confirmation will be sent to your registered email address.

Prefer to email directly? Our support team is ready to help.

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